Outage in Osano

AWS us-east-1 Outage

Resolved Major
June 13, 2023 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The Osano web application is experiencing outages due to a regional outage in our cloud computing provider. AWS us-east-1 is experiencing a major outage and no timeline has been provided for restoring service. Cookie consent is operating normally.
Components affected
Osano Web User Interface Osano Data Subject Access Request (Public)
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/13/2023 10:48PM

Osano services are back to normal.

MONITORING 11 months ago - at 06/13/2023 08:52PM

AWS services are slowly coming back online. We will continue to monitor the stability of the Osano services.

INVESTIGATING 11 months ago - at 06/13/2023 07:40PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/13/2023 07:37PM

The Osano web application is experiencing outages due to a regional outage in our cloud computing provider. AWS us-east-1 is experiencing a major outage and no timeline has been provided for restoring service. Cookie consent is operating normally.

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New customer signup process not completing - 11 months ago

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