Outage in OVHcloud US
Dedicated Server - Issues Adding SPLA Licenses via Manager
Minor
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Outage Details
When trying to add an SPLA license to your dedicated server after previously revoking another SPLA license, customers are experiencing an error.
Impact:
• Manager Portal Error Only
Symptoms - Message displayed
• "You cannot add any more SPLA licences on this server. You must revoke one first"
Next Steps
• A fix is being worked on.
• Meanwhile, customers are able to workaround this issue by using the customer API to add a license - https://api.us.ovhcloud.com/console/#/dedicated/server/%7BserviceName%7D/spla~POST
Additional Information and Support:
• If you experience any additional issues during this time, Please contact OVHCloud US Support —> https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVHcloud-US-Support
Components affected
OVHcloud US Servers: Dedicated ServersLatest Updates ( sorted recent to last )
Please be advised that OVHcloud is aware of an issue affecting adding SPLA licenses via the Manager Portal.
When trying to add an SPLA license to your dedicated server after previously revoking another SPLA license, customers are experiencing an error.
Impact:
• Manager Portal Error Only
Symptoms - Message displayed
• "You cannot add any more SPLA licences on this server. You must revoke one first"
Next Steps
• A fix is being worked on.
• Meanwhile, customers are able to workaround this issue by using the customer API to add a license - https://api.us.ovhcloud.com/console/#/dedicated/server/%7BserviceName%7D/spla~POST
Additional Information and Support:
• If you experience any additional issues during this time, Please contact OVHCloud US Support —> https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVHcloud-US-Support
Latest OVHcloud US outages
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