Outage in Pagely

Ares Configuration Management Issue in Atomic Dashboard

Resolved Minor
May 27, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor Pagely outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pagely, and never miss an outage again.
Start Free Trial

Outage Details

Pagely Engineers are investigating an issue impacting the ability to add HTTP redirects, custom access rules and other ARES configuration operations within the Atomic Dashboard. This does not affect the availability or performance of any existing websites. If you are planning to perform any ARES rule management operations in Atomic, we sincerely apologize for this inconvenience and ask that you hold off on making changes within Atomic until we have the problem resolved.
Components affected
Pagely Atomic Control Panel
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/27/2022 05:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 05/27/2022 04:52PM

We've identified the issue and are implementing a fix.

INVESTIGATING almost 2 years ago - at 05/27/2022 03:46PM

The issue also affects the provisioning of new apps - we ask that you please hold off on creating new apps in Atomic until the issue is resolved. If you urgently need to create a new app then please contact our Support.

INVESTIGATING almost 2 years ago - at 05/27/2022 03:33PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 05/27/2022 03:33PM

Pagely Engineers are investigating an issue impacting the ability to add HTTP redirects, custom access rules and other ARES configuration operations within the Atomic Dashboard. This does not affect the availability or performance of any existing websites.

If you are planning to perform any ARES rule management operations in Atomic, we sincerely apologize for this inconvenience and ask that you hold off on making changes within Atomic until we have the problem resolved.

Latest Pagely outages

P20 service degradation - 5 months ago
Atomic Control Panel - API Errors - 5 months ago
Support Ticket Creation Issues for Collaborators - 7 months ago
CI/CD Deployment Issues - 7 months ago
Service degradation with Zendesk support - 8 months ago

The easiest way to monitor Pagely and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE