Is Pagely Down?

Minor · about 1 month ago · lasted about 3 hours

Shared Hosting Maintenance - web124/web125

Pagely engineers will be performing maintenance on the following shared web nodes: - web124 - web125 During maintenance, dynamic/uncached requests to these web nodes will not respond for 1-2 minutes. Within Atomic, you can determine if your apps are affected by this maintenance by referring to the "Primary Server Info", "Server Name" within your app overview. If the server name listed is not in the list above, then your app is not affected by this maintenance.

Minor · 4 months ago · lasted about 2 hours

VPS User Provisioning

We are currently aware and reviewing issues with creating, editing or adding new users or SSH keys. This does not affect any existing users or keys, only new keys and new users at this time. We will post additional updates as we have more information towards a solution.

Maintenance · 4 months ago · lasted about 23 hours

Redis 6.2.10 Security Release

Pagely will be performing a network-wide upgrade of Redis to v6.2.10 beginning Jan 18 02:00 UTC to address security flaws in previous versions. Anticipated impact involves a flush of Redis cache which may cause a temporary increase in server load and response times until object caches are gradually and automatically repopulated. If you have any questions or concerns regarding this event, please do not hesitate to Contact Pagely Support: https://support.pagely.com/hc/en-us/articles/114094215332-Contacting-Support

Maintenance · 5 months ago · lasted 11 days

Security Alert for customers using CircleCI with Pagely.

CircleCI recently disclosed a security event on their blog: https://circleci.com/blog/january-4-2023-security-alert/ The nature of the disclosure relates to potential compromise of all secrets stored within a repository on the CircleCI platform. While CircleCI has taken steps since the initial disclosure to automatically rotate what they can for you, there are certain things that rely on you to fully resolve the matter. We urge customers using CircleCI to take the following steps as soon as possible: - Immediately rotate any and all secrets stored in CircleCI. There's a tool available to fetch all of your secrets from CircleCI. (https://github.com/CircleCI-Public/CircleCI-Env-Inspector) - Delete and re-create any CI/CD Integrations or Webhook configurations in Atomic if they were used with CircleCI. Full documentation can be found here: https://support.pagely.com/hc/en-us/articles/360050828232-Automatically-Deploying-Your-WordPress-Site-with-CircleCI - after recreating your inte...

Minor · 7 months ago · lasted about 5 hours

Increased Load/Response Times for New Relic users

We have identified an issue involving higher than normal server CPU usage and response times for customers using New Relic, and we are currently implementing a fix. We will post additional updates here as we have more information.

Minor · 10 months ago · lasted about 1 hour

Tickets and Chats Outage

We're currently investigating an issue with our Live Chat and Ticketing system in which the systems are intermittently available with our platform provider and working on a resolution in order to bring them fully back online.