Outage in PagerDuty

Issue with UI displaying a "Trial has expired" banner

Resolved Minor
November 30, 2022 - Started over 2 years ago - Lasted 9 minutes
Official incident page

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Outage Details

We are investigating potential issues with the PagerDuty UI incorrectly displaying a "Trial has expired" banner. On confirmation, we will update with further impact and severity within 15 minutes.
Components affected
PagerDuty Web Application
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/30/2022 05:48PM

We have resolved an incident where all PagerDuty customers in both the US and EU service regions experienced issues with the UI displaying a "Trial has expired" banner. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com if you have any concerns.

MONITORING over 2 years ago - at 11/30/2022 05:46PM

We are monitoring improvement in an incident with the UI displaying a "Trial has expired" banner. We have deployed a fix, and we expect systems to continue to improve.

INVESTIGATING over 2 years ago - at 11/30/2022 05:40PM

We are investigating potential issues with the PagerDuty UI incorrectly displaying a "Trial has expired" banner. On confirmation, we will update with further impact and severity within 15 minutes.

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