Outage in Palo Alto Networks

WildFire Issue

Resolved Minor
April 25, 2024 - Started 10 days ago - Lasted 36 minutes
Official incident page

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Outage Details

WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by UTC 12:00 with further details. Customer Impact: Error while submitting samples and Delay in sample processing Workaround: NA
Components affected
Palo Alto Networks WildFire Global Cloud
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/25/2024 10:41AM

This incident has been resolved.

MONITORING 10 days ago - at 04/25/2024 10:33AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 days ago - at 04/25/2024 10:32AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 days ago - at 04/25/2024 10:07AM

WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by UTC 12:00 with further details.

Customer Impact: Error while submitting samples and Delay in sample processing

Workaround: NA

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