Is Palo Alto Networks down?

Palo Alto Networks current official status is Up and running

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Minor Incident User ID Failures and Timeouts

Some customers using Prisma Access (PA) may be experiencing user authentication failures and timeouts if the customers are using user id based policies....

    Prisma Access - Americas-Argentina Prisma Access - Americas-Bolivia Prisma Access - Americas-Brazil Central Prisma Access - Americas-Brazil East Prisma Access - Americas-Brazil South + 111
Started 22 days ago Official incident report

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Palo Alto Networks Latest Stats, Incidents, and Reports

7
Incidents in the last 7 days
18
Incidents in the last 30 days
Reports in the last 12 hours

Minor Incident Prisma Access - Deployments Running Cloud Services Plugins 1.7, 1.8, or 2.0 Preferred Must Upgrade to 2.1 Preferred by November 18, 2021(2.0 Innovation, 2.1 Innovation and 2.2 Preferred Deployments are Excluded)

If you are running a Prisma Access (Panorama Managed) deployment that uses a Cloud Services plugin that is earlier than 2.1 Preferred and have had your dataplane upgraded to PAN-OS 9.1.7, you must upgrade your plugin to 2.1 Preferred before November 18, 2021. 2.0 Preferred will no longer be supported starting November 18, 2021. If you are running the 2.0 Innovation, 2.1 Innovation or 2.2 Preferred plugins, you are not affected by this EoL date; the 2.0 Innovation release is still supported. If you do not see the Cloud Services plugin version 2.1 Preferred available for download, contact your authorized Palo Alto Networks representative or partner or open a support case. To check your Cloud Services and dataplane versions, select Panorama > Cloud Services > Configuration > Service Setup. The Cloud Services version displays in the Plugin Alert area and the dataplane version displays in the DataPlane PAN-OS version area.

Minor Incident Prisma Access (Panorama Managed) 2.1 Preferred is Now Available to Upgrade

(Please ignore this alert if you are running the 2.0-Innovation plugin version and/or your dataplane version is 10.0.3.) The Cloud Services plugin 2.1 Preferred is now available for Prisma Access (Panorama Managed) deployments. * If you are running the cloud Services plugin version 2.0-preferred, you can upgrade to the 2.1-Preferred plugin now. * If you are running a Cloud Services plugin version of 1.8 or 1.7, check your dataplane version. - If your dataplane is already upgraded to 9.1.7, upgrade your Cloud Services plugin to 2.0 Preferred; then, upgrade to 2.1 Preferred. - If your dataplane is lower than 9.1.7, then please reach out to your Palo Alto Networks support or sales representative to get upgraded to a supported dataplane version. * If you are running cloud service plugin 2.0-Innovation or your dataplane version is 10.0.3, please DO NOT UPGRADE to cloud plugin version 2.1-Preferred. * If you are already running plugin version 2.1-Preferred, you can ignore this alert. No further action is required. To check your Cloud Services plugin and dataplane versions, select Panorama > Cloud Services > Configuration > Service Setup. The Cloud Services version displays in the Plugin Alert area and the dataplane version displays in the DataPlane PAN-OS version area.

Minor Incident Panorama On-Boarded Firewall Certificate Issue (Cortex Data Lake)

Urgent message for Cortex Data Lake customers with firewalls onboarded via Panorama. Please read this Customer Advisory for more information. https://live.paloaltonetworks.com/t5/customer-advisories/panorama-on-boarded-firewall-certificate-issue-cortex-data-lake/ta-p/328630

Minor Incident Prisma Access Egress IP Address Optimizations

Palo Alto Networks will be implementing IP address optimizations throughout 2021 to improve the overall experience for our Prisma Access customers. Please read more about it here.

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