Check the stats and details of the latest Palo Alto Networks outages and issues
Maintenance · started 1 day ago
We are currently experiencing an issue with new customer onboarding. We are working with the Cloud provider to investigate and remediate the issue. We will provide an update at 1:00 UTC.
Maintenance · started 4 days ago
WildFire is currently experiencing an issue in US Prod Cloud. We are actively working on this issue and will provide another update by 10:40 AM UTC with further details. Customer Impact: Delay in Processing Samples Workaround: N/A
Maintenance · started about 2 months ago
With reference to the following notification, we are extending the time period to upgrade your Cloud Services plugin to 3.0 version by 2 weeks. The new effective date will be October 31st 2022 to be on the minimum 3.0 plugin version to successfully commit to your Prisma Access instances. In order for your Prisma Access deployment to have the most up-to-date functionality and features, and to maintain backward compatibility with the current service infrastructure, a minimum Cloud Services plugin version of 3.0 will be required for Panorama Managed Prisma Access deployments. This requirement takes effect on October 17, 2022. Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful. If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the
Maintenance · started about 2 months ago
The Prisma Access Engineering team has identified an issue in the backend that was affecting the commit jobs pushed from Panorama Managed version 10.2 or on Cloud Management for a few customers. Remediations have been put in place and the issue is closely being monitored for any more failures. Customers are requested to re-push commits after a few minutes in case they encounter commit failures. Kindly open a support ticket in case the commit failures persist. This issue should not affect Panorama managed 10.1 & below.
Maintenance · started 3 months ago
Prisma Access (Panorama Managed) Minimum 3.0 Plugin Required by October 17, 2022
In order for your Prisma Access deployment to have the most up-to-date functionality and features, and to maintain backward compatibility with the current service infrastructure, a minimum Cloud Services plugin version of 3.0 will be required for Panorama Managed Prisma Access deployments. This requirement takes effect on October 17, 2022. Starting October 17, 2022, a minimum Cloud Services version of 3.0 plugin will be required to successfully commit to your Prisma Access instances. Commits from earlier versions of the plugin will not be successful. If an upgrade of the plugin is required for your Prisma Access deployment, be sure to leverage the plugin upgrade path listed in the 3.0 Release Notes, the
Minor Resolved · about 12 hours ago · lasted 40 minutes
Cortex Data Lake Issue in FedRAMP
Cortex Data Lake is currently experiencing an issue affecting public sector customers. We are actively working on this issue and will provide another update by 22:00 UTC with further details. Customer Impact: customers may see an error when using the "Test Connection" feature in their Log Forwarding profiles. Existing log forwarding configs and ingestion are unaffected. Workaround: N/A
Minor Resolved · about 14 hours ago · lasted about 1 hour
Prisma Cloud [APP]: Some customers unable to login
The issue has been identified and a fix is being implemented.
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