All Panopto Clouds Notification 2024-01-28

The Panopto Clouds are experiencing an increased error rate in viewing.

We’re sorry for this interruption.

The source of the increased error rates has been identified. Our cloud operations team is working on a mitigation for the issue.

What does this mean?
Attempts to view videos may fail.

Our next update will be within 24 hours.

The Panopto Clouds are experiencing an increased error rate in viewing.

We’re sorry for any inconvenience this issue may have caused.

The source of the increased error rates has been identified. Our cloud operations team is working on a mitigation for the issue.

What does this mean?
Attempts to view videos may fail.

Our next update will be within 24 hours.

The Panopto Clouds are experiencing a slight increase in viewing error rates. Approximately .26% of video views are impacted. Videos with multiple occurrences of the same clip are not viewable.

The source of the increased error rates has been identified. Our team is testing a fix for the issue and planning to deploy the fix after business hours tomorrow, Wednesday, 1/31.

We’re sorry for any inconvenience this issue may have caused.

Our next update will be at 12 pm PST, Wednesday, 1/31

The Panopto Clouds are experiencing a slight increase in viewing error rates. Approximately 0.26% of video views are impacted. Videos with multiple occurrences of the same clip are not viewable.

The source of the increased error rates has been identified. Our team is planning to deploy the fix after business hours today, Wednesday, 1/31.

We’re sorry for any inconvenience this issue may have caused.

Our next update will be at 9 am PST, Wednesday, 1/31

The fix for the viewing issue was applied to all clouds. The Cloud Operations team will continue to monitor the situation to ensure the system is operating normally.

Our next update will be within 24 hours.