Outage in Panopto
Panopto NA Cloud Notification 11-17-2023
Resolved Minor
November 17, 2023 - Started almost 2 years ago
- Lasted 3 days
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Outage Details
The Panopto NA Cloud is intermittently experiencing increased error rates.
We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.
Our next update will be within 4 hours.
What does this mean?
General website usage, Login, Video Playback, Search, Recording/Uploading, Processing/Encoding, and Integrations may be unstable and attempts to login or edit content may fail.
We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.
Our next update will be within 4 hours.
What does this mean?
General website usage, Login, Video Playback, Search, Recording/Uploading, Processing/Encoding, and Integrations may be unstable and attempts to login or edit content may fail.
Components affected
Panopto Website Panopto Video playback Panopto Search Panopto Recording / Uploading Panopto Processing / Encoding Panopto IntegrationsLatest Updates ( sorted recent to last )
almost 2 years ago - at 11/17/2023 08:23PM
The Panopto NA Cloud is intermittently experiencing increased error rates.
We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.
Our next update will be within 4 hours.
What does this mean?
General website usage, Login, Video Playback, Search, Recording/Uploading, Processing/Encoding, and Integrations may be unstable and attempts to login or edit content may fail.
almost 2 years ago - at 11/18/2023 12:18AM
The source of the increased error rates has been identified. Our cloud operations team is working on a mitigation for the issue.
As part of applying this mitigation and resolving this issue, the NA Cloud will be unavailable between 7am PST and 9am PST on Saturday, November 18th, 2023.
Our next update will be when the maintenance begins at 7am PST on Saturday, November 18th, 2023.
almost 2 years ago - at 11/18/2023 03:01PM
The database maintenance for North America (NA) has started.
almost 2 years ago - at 11/18/2023 05:04PM
The database maintenance for North America (NA) has successfully completed.
The source of the increased error rates has been mitigated. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved.
Our next update will be within 48 hours.
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