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The Panopto NA Cloud is experiencing an increased error rate in processing.
We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.
Our next update will be within 24 hours.
What does this mean?
Restoration of archived content is taking longer to complete than expected for some customers
The Panopto NA Cloud is continuing to experience an increased error rate in processing archived session restoration for some customers.
Our engineering team is actively investigating this issue with urgent priority. Please bear with us while we continue to investigate the cause.
Our next update will be within 24 hours.
The source of the increased error rates has been identified. Our cloud operations team is working on a mitigation for the issue.
Our next update will be within 24 hour.
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