**Panopto EU Cloud experienced a full site outage on October 6, 2026, lasting approximately 56 minutes.** The outage affected a subset of EU Cloud sites, rendering all core functionality unavailable, including video playback, recording, uploading, processing, search, and integrations. The engineering team investigated and resolved the issue, restoring service within the hour.
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Incident Details: We are investigating a site outage on the Panopto EU Cloud for a subset of sites.
We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.
Our next update will be within 30 minutes.
What does this mean?
During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.
The Panopto EU Cloud is continuing to experience a major site availability outage.
Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.
Our next update will be within 30 minutes.
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