Outage in Panopto

Panopto NA Cloud Notification 12-27-2023 - Site Outage

Resolved Major
December 27, 2023 - Started almost 2 years ago - Lasted about 2 hours

Incident Report

We are Experiencing high error rates on the NA environment. We are investigating.
Components affected
Panopto Website Panopto Video playback Panopto Recording / Uploading Panopto Processing / Encoding Panopto Integrations

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 12/27/2023 01:54PM

We are Experiencing high error rates on the NA environment. We are investigating.

almost 2 years ago - at 12/27/2023 02:17PM

We are continuing to investigate the situation. High error rates continue to occur. We will update again in 15 minutes.

almost 2 years ago - at 12/27/2023 02:40PM

We are continuing to investigate the situation. Errors are continuing. We will update again in 15 minutes.

almost 2 years ago - at 12/27/2023 02:58PM

We are continuing to investigate the situation. Errors continue to occur. We will update again in 15 minutes.

almost 2 years ago - at 12/27/2023 03:21PM

We are continuing to investigate the situation. Site functionality is affected. Errors continue to occur. We will update again in 15 minutes.

almost 2 years ago - at 12/27/2023 03:46PM

We have identified the underlying issue and implemented a mitigation procedure. We are currently monitoring the site. We will continue to post regular updates.

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