Outage in Paperless Post

Text message sending degradation

Resolved Minor
September 28, 2023 - Started 7 months ago - Lasted about 9 hours
Official incident page

IsDown continuously monitors the Paperless Post status page and multiple sources to provide up-to-date information. Check back with us for the latest Paperless Post uptime status.

Outage Details

The service that handles text message invitations and follow up messages sent through our site is experiencing delivery failures to AT&T and Verizon numbers. Any messages sent to these numbers will be delayed until further notice.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/29/2023 05:19AM

Text message sending is again fully operational. Please reach out to us at help@paperlesspost.com if we can help with any questions.

IDENTIFIED 7 months ago - at 09/28/2023 08:55PM

Invitations and follow up messages sent to phone numbers are again delivering successfully. We are currently working on resending any lingering invitations and messages with a "Sending Failed" status, and our monitoring our third-party service provider for additional updates.

IDENTIFIED 7 months ago - at 09/28/2023 08:04PM

The service that handles text message invitations and follow up messages sent through our site is experiencing delivery failures to AT&T and Verizon numbers. Any messages sent to these numbers will be delayed until further notice.

Latest Paperless Post outages

Broken Card Links - 11 months ago
Text message sending delays - 12 months ago

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