Outage in Paperless Post

Database connection issues

Resolved Major
October 04, 2023 - Started 7 months ago - Lasted about 23 hours
Official incident page

IsDown continuously monitors the Paperless Post status page and multiple sources to provide up-to-date information. Check back with us for the latest Paperless Post uptime status.

Outage Details

We are currently investigating a database issue. Services related to login, My Events, guest tracking, saving, and sending are intermittent.
Components affected
Paperless Post Website
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/05/2023 06:35PM

We have resolved the database connection issue. Please reach out to help@paperlesspost.com if we can help with any questions.

MONITORING 7 months ago - at 10/04/2023 11:06PM

Services are now resuming normally. We will continue to monitor the site and provide a final update. Thank you for your patience.

INVESTIGATING 7 months ago - at 10/04/2023 08:20PM

We are currently investigating a database issue. Services related to login, My Events, guest tracking, saving, and sending are intermittent.

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