Outage in Parsec

Some teams unable to make connections

Resolved Minor
October 12, 2022 - Started 12 months ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the Parsec status page and multiple sources to provide up-to-date information. Check back with us for the latest Parsec uptime status.

Outage Details

A backend migration introduces a bug preventing some teams from making connections in Parsec. We have identified the cause and are working to get a solution live shortly.
Components affected
Parsec API
Latest Updates ( sorted recent to last )
MONITORING 12 months ago - at 10/12/2022 07:43PM

A temporary hotfix has been deployed that enables all teams to make connections again. We are monitoring error rates and are working to address the root issue.

IDENTIFIED 12 months ago - at 10/12/2022 06:45PM

A backend migration introduces a bug preventing some teams from making connections in Parsec. We have identified the cause and are working to get a solution live shortly.

Latest Parsec outages

Degraded service - 8 months ago
500 errors in the app - 9 months ago
Payment provider issue - almost 2 years ago
Degraded service at cloud provider - almost 2 years ago

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