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Major Resolved
We are currently investigating reports of 06/01/23 Recurring Payments/Custom Reports and Store and Forward payments, not processing. We are also looking into an issue where customer receipts are no...
Minor Resolved
PayTrace utilizes Postmark as our SaaS email provider. They are dealing with significant delays in outbound emails being delivered due to an issue with one of their providers. They have all hands o...
Number of Incidents
0 issues
Last incident
330 days ago
IsDown offers an easy way to monitor PayTrace with maximum flexibility
IsDown monitors Reports - Billing | Invoicing for major outages. A major outage is when Reports - Billing | Invoicing experiences a critical issue that severely affects one or more services/regions. When PayTrace marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors PayTrace status page for minor outages. A minor outage is when Reports - Billing | Invoicing experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in PayTrace status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
PayTrace publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors PayTrace and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
PayTrace and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
PayTrace is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the PayTrace status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest PayTrace Reports - Billing | Invoicing outages, issues and problems' at the top of the page.
PayTrace Reports - Billing | Invoicing last outage was on June 01, 2023 with the title "Recurring Payments and Customer Receipt Issue"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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