Outage in PayU Latam
Degradation with Payment IZIPAY PERU
Resolved Minor
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Outage Details
Dear Customer
Since 05:30 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and FIX_NOT_REQUIRED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 06/02/2023 11:44AM
Dear Customer,
Since the 5:33 GMT - 5 the problem has been solved, IZIPAY in PERÚ for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely,
PayU customer service.
INVESTIGATING
almost 2 years ago - at 06/02/2023 10:54AM
Dear Customer
Since 05:30 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and FIX_NOT_REQUIRED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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