Outage in Peach Payments

Capitec App intermittent performance

Resolved Major
August 31, 2023 - Started over 1 year ago - Lasted about 12 hours
Official incident page

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Outage Details

CapitecPay: We are currently experiencing unplanned downtime on the app. We will keep you updated as we progress. Here is what we know so far: Impacted systems - At the moment the App is down which means all Capitec Pay Transactions are affected Total or Intermittent - At the moment all Capitec Pay Transactions are affected Impact on the client - The clients are not able to log into the app to approve the transaction Our sincerest apologies for any inconvenience caused. If you have any questions, please reach out to our support team to assist - support@peachpayments.com or reach out to your Peach Payments account manager.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/01/2023 06:16AM

This incident has been resolved.

MONITORING over 1 year ago - at 08/31/2023 08:33PM

Capitec Pay:
Services have been restored. We are green!
We’ll keep monitoring closely and update if we see any further issues.

INVESTIGATING over 1 year ago - at 08/31/2023 05:47PM

CapitecPay:
We are currently experiencing unplanned downtime on the app.

We will keep you updated as we progress.

Here is what we know so far:
Impacted systems - At the moment the App is down which means all Capitec Pay Transactions are affected
Total or Intermittent - At the moment all Capitec Pay Transactions are affected
Impact on the client - The clients are not able to log into the app to approve the transaction

Our sincerest apologies for any inconvenience caused.

If you have any questions, please reach out to our support team to assist - support@peachpayments.com or reach out to your Peach Payments account manager.

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