Outage in Phrase

Degraded Performance of Phrase TMS (EU) Term base and CAT web editor components

Resolved Minor
April 19, 2024 - Started 15 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Some of our users reported intermittent issues with QA checks. Our engineering team trying to identify the root cause.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/19/2024 03:29PM

This incident has been resolved.

MONITORING 14 days ago - at 04/19/2024 03:19PM

Our engineers were able to find the root cause and apply a fix. We're monitoring the results and things are getting back to normal.

INVESTIGATING 14 days ago - at 04/19/2024 03:18PM

Our engineers were able to find the root cause and apply a fix. We're monitoring the results and things are getting back to normal.

INVESTIGATING 14 days ago - at 04/19/2024 02:43PM

We are currently investigating an issue with degraded performance of Term base component.

MONITORING 14 days ago - at 04/19/2024 01:32PM

A fix has been implemented, we're monitoring the results and things are getting back to normal.

IDENTIFIED 14 days ago - at 04/19/2024 12:30PM

The engineering team implemented a partial fix and the situation should be better. We are still working towards implementing a full fix.

IDENTIFIED 15 days ago - at 04/19/2024 12:06PM

We are continuing to work on a fix for this issue.

IDENTIFIED 15 days ago - at 04/19/2024 11:32AM

The root cause of the issue has been identified and we are currently working on a fix.

INVESTIGATING 15 days ago - at 04/19/2024 11:24AM

Some of our users reported intermittent issues with QA checks. Our engineering team trying to identify the root cause.

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