Outage in Phrase

Degraded performance of Identity Management - IDM (EU) and IDM (US)

Resolved Minor
March 07, 2024 - Started about 2 months ago - Lasted about 20 hours
Official incident page

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Outage Details

Some users have reported issues when logging in through IDM using the 2FA authentication. The issue has been identified and the fix is being implemented.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/08/2024 11:05AM

This incident has been resolved and the fix has been

IDENTIFIED about 2 months ago - at 03/08/2024 09:15AM

The fix for the issue is still being tested on our QA environment. If the testing is successful, the aim is to deploy it today around noon.

IDENTIFIED about 2 months ago - at 03/08/2024 06:21AM

The fix for the issue is now being tested on our QA environment and if the testing is successful, the aim is to deploy it today around noon.

IDENTIFIED about 2 months ago - at 03/08/2024 03:22AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/08/2024 01:59AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/08/2024 12:47AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/07/2024 11:50PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/07/2024 10:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/07/2024 09:48PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/07/2024 08:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/07/2024 07:46PM

Our engineers are still working on the fix.

IDENTIFIED about 2 months ago - at 03/07/2024 06:34PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/07/2024 03:15PM

Some users have reported issues when logging in through IDM using the 2FA authentication. The issue has been identified and the fix is being implemented.

Latest Phrase outages

Degraded Performance of Phrase TMS (EU) Term base and CAT web editor components - 13 days ago
Performance Disruption of All Phrase Strings (EU) Components since 3:06 and 3:30 PM CEST - 23 days ago
Degraded Performance of Project Management component - Phrase TMS (EU) - March 20, 2024 - about 1 month ago
Degraded Performance of Most of Phrase Strings (EU) Components - about 2 months ago
Degraded performance of IDM (US) - about 2 months ago

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