Outage in Ping Identity

PingOne Service Interruption in Canada Region

Resolved Minor
June 06, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Monitoring systems have detected an issue with PingOne authentication services in the Canada region. The Site Reliability Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified. Automated monitoring systems will update affected components and will resolve operational status as systems recover. For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 06/06/2022 11:07AM

Normal service has been restored to PingOne authentication services in Canada, except the PingOne LDAP Gateway. We are continuing to work on this issue.

IDENTIFIED almost 2 years ago - at 06/06/2022 10:31AM

The issue has been identified and we are currently implementing a fix.

INVESTIGATING almost 2 years ago - at 06/06/2022 09:56AM

Monitoring systems have detected an issue with PingOne authentication services in the Canada region. The Site Reliability Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified. Automated monitoring systems will update affected components and will resolve operational status as systems recover.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

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