Outage in Pivotal Tracker

Issues receiving email at support@pivotaltracker.com

Resolved Minor
April 20, 2021 - Started about 3 years ago - Lasted 11 months
Official incident page

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Outage Details

We are currently experiencing issues receiving your support requests at support@pivotaltracker.com and are working to resolve the issue as soon as possible. If you have attempted to reach us in the past 24 hours (since around noon mountain time), please know that we have not received your support request and we apologize for any delay this is causing in getting back to you. In the meantime, we're brainstorming on a potential alternative method for reaching us for assistance.
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 04/20/2021 06:06PM

We are currently experiencing issues receiving your support requests at support@pivotaltracker.com and are working to resolve the issue as soon as possible. If you have attempted to reach us in the past 24 hours (since around noon mountain time), please know that we have not received your support request and we apologize for any delay this is causing in getting back to you. In the meantime, we're brainstorming on a potential alternative method for reaching us for assistance.

Latest Pivotal Tracker outages

Tracker sign-ups and password resets are currently down - over 3 years ago
Notifications not being sent - almost 4 years ago
Missing Analytics Data - almost 4 years ago
Temporary gaps in Tracker project Analytics data - almost 4 years ago
We're urgently investigating why many pages in Tracker aren't loading - almost 4 years ago

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