Outage in Pixlee

X (Twitter) collection temporarily unavailable

Resolved Minor
September 13, 2023 - Started 8 months ago - Lasted 19 days
Official incident page

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Outage Details

In the progress of deprecating v1.1 endpoints, X (Twitter) has unexpectedly removed endpoints related to content collection among others ahead of their reported schedule. As a result, we are currently unable to collect X (Twitter) content. Our upgrade to v2 migration is coming very shortly, and we will be announcing the information as soon as we have concrete timelines. See schedule for reference: https://twittercommunity.com/t/x-api-v2-migration/203391
Components affected
Pixlee Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/02/2023 12:39PM

Twitter (X) functionality has completely been restored and upgraded to v2 API. To ensure that your Twitter (X) functionality is restored, please log out and log back in to your Twitter (X) account in Pixlee if you have not logged in within the past 2 weeks.

Thank you all for your patience.

MONITORING 7 months ago - at 09/27/2023 03:33PM

Our code is deployed and ready, and we are awaiting the proper access tokens for X (Twitter) so that we can resume collecting and permissioning tweets.

MONITORING 8 months ago - at 09/19/2023 03:17PM

We will be deploying new authentication code for Twitter v2 this week. When we are ready, we will instruct customers to log back in to Twitter to enable v2 collection.

MONITORING 8 months ago - at 09/13/2023 02:02PM

In the progress of deprecating v1.1 endpoints, X (Twitter) has unexpectedly removed endpoints related to content collection among others ahead of their reported schedule.

As a result, we are currently unable to collect X (Twitter) content.

Our upgrade to v2 migration is coming very shortly, and we will be announcing the information as soon as we have concrete timelines.

See schedule for reference: https://twittercommunity.com/t/x-api-v2-migration/203391

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