Outage in Plaid

Elevated Item add errors

Resolved Major
April 01, 2024 - Started about 1 month ago - Lasted 16 minutes
Official incident page

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Outage Details

We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.
Components affected
Plaid API - Production
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/01/2024 08:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/01/2024 08:23PM

This issue has been mitigated. We are closely monitoring our systems as we recover.

INVESTIGATING about 1 month ago - at 04/01/2024 08:19PM

We have identified the root cause of the issue and are actively working to mitigate the impact.

INVESTIGATING about 1 month ago - at 04/01/2024 08:17PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/01/2024 08:16PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/01/2024 08:16PM

We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.

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