Outage in Plaid

Elevated Item Add & API errors

Resolved Minor
April 24, 2024 - Started 10 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. Chase is working to mitigate the issue and we will provide an update when the issue is resolved.
Components affected
Plaid API - Production
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/24/2024 11:40PM

This incident has been resolved.

INVESTIGATING 10 days ago - at 04/24/2024 09:10PM

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. Chase is working to mitigate the issue and we will provide an update when the issue is resolved.

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