Outage in Platform.sh

Partial Outage on fr-3.platform.sh

Resolved Major
April 03, 2024 - Started 30 days ago - Lasted about 23 hours
Official incident page

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Outage Details

We have detected an issue affecting service on the fr-3.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects on affected region may experience outages. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (France 3) (fr-3.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 04/03/2024 11:59PM

This incident has been resolved.

MONITORING 30 days ago - at 04/03/2024 06:52AM

Our upstream provider is still working on their planned network maintenance events.
Given the unexpected interruption to our services, we would like to monitor this region for prolonged period of time.

All environments should now function as expected.
Please submit a support ticket if you need further assistance from our team.

MONITORING 30 days ago - at 04/03/2024 02:32AM

Our team has successfully migrated affected environments to working hosts and will monitor the situation with our upstream provider

IDENTIFIED 30 days ago - at 04/03/2024 01:55AM

Our team is still actively working on migrating the environments away from the affected hosts.

IDENTIFIED 30 days ago - at 04/03/2024 12:56AM

There is a technical issue stemming from our upstream provider.
They are actively investigating and recovering the availability of the service.

IDENTIFIED 30 days ago - at 04/03/2024 12:38AM

We have detected an issue affecting service on the fr-3.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects on affected region may experience outages.
We will update you as soon as we have further information.

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