Outage in Plivo

Delivery delay on inbound/outbound regular SMS towards the US phone numbers in Dallas region

Resolved Minor
November 17, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Valued Customer, We are currently observing inbound/outbound regular SMS delivery delays for a small segment of SMS towards the US phone numbers in Dallas region. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #11339
Components affected
Plivo Longcode SMS, USA & Canada

Need to monitor Plivo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/17/2022 08:16PM

This incident has been resolved.

INVESTIGATING about 3 years ago - at 11/17/2022 07:19PM

Dear Valued Customer,

We are currently observing inbound/outbound regular SMS delivery delays for a small segment of SMS towards the US phone numbers in Dallas region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#11339

Latest Plivo outages

Outbound call failures in India Bangalore Region - about 2 months ago
Intermittent SMS failures in India Region - 2 months ago
Intermittent Message failures - 6 months ago
Intermittent Call failures in the Mumbai region - 8 months ago
Intermittent SMS failure towards India - 8 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4670 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook