Outage in Plivo

Delivery delay on inbound/outbound regular SMS towards the US phone numbers in Dallas region

Resolved Minor
November 17, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Valued Customer, We are currently observing inbound/outbound regular SMS delivery delays for a small segment of SMS towards the US phone numbers in Dallas region. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #11339
Components affected
Plivo Longcode SMS, USA & Canada

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/17/2022 08:16PM

This incident has been resolved.

INVESTIGATING almost 3 years ago - at 11/17/2022 07:19PM

Dear Valued Customer,

We are currently observing inbound/outbound regular SMS delivery delays for a small segment of SMS towards the US phone numbers in Dallas region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#11339

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