Outage in Plivo

Delays in processing long code requests under 10DLC : United States

Resolved Minor
January 23, 2023 - Started almost 3 years ago - Lasted 1 day
Official incident page

Incident Report

Dear Valued Customer, One of our carrier partner is experiencing delays in processing long code requests. This may queuing the request under 10DLC towards the United States. We are actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/tickets/new #16163
Components affected
Plivo Longcode SMS, USA & Canada

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/25/2023 06:04AM

This incident has been resolved.

INVESTIGATING almost 3 years ago - at 01/24/2023 01:19AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 01/23/2023 06:40PM

Dear Valued Customer,

One of our carrier partner is experiencing delays in processing long code requests. This may queuing the request under 10DLC towards the United States.

We are actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/tickets/new
#16163

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