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This incident has been resolved.
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Dear Valued Customer,
One of our carrier partners is now experiencing inbound/outbound short code SMS/MMS delivery delays for a small number of phone numbers in the United States and Canada. All other services are fully operational.
We are working with our carrier to resolve this issue as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
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