Outage in Plivo

Call connection delays on inbound voice towards US and Canada phone numbers

Resolved Minor
December 15, 2023 - Started 5 months ago - Lasted 41 minutes
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners currently observing inbound call connection delays for a small segment of phone numbers in the US and Canada. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #46764
Components affected
Plivo Voice, North America
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/15/2023 01:25AM

This incident has been resolved.

INVESTIGATING 5 months ago - at 12/15/2023 12:55AM

Dear Valued Customer,

One of our carrier partners currently observing inbound call connection delays for a small segment of phone numbers in the US and Canada. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#46764

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