Outage in PowerSchool (Schoology)

Connected Intelligence: Performance Degradation issues

Resolved Minor
April 05, 2024 - Started 27 days ago - Lasted about 13 hours
Official incident page

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Outage Details

We've identified performance degradation resulting in latency issues with the Connected Intelligence product with certain data sources. Please note that PowerSchool has identified the root cause and our teams are implementing a fix in place for this now. Updates will be posted here as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/06/2024 07:31AM

The performance degradation issues are now resolved and the systems are back to normal. Thank you for being so patient while we worked on this internally.

IDENTIFIED 27 days ago - at 04/05/2024 07:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 27 days ago - at 04/05/2024 07:02PM

We've identified performance degradation resulting in latency issues with the Connected Intelligence product with certain data sources.
Please note that PowerSchool has identified the root cause and our teams are implementing a fix in place for this now. Updates will be posted here as they become available.

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