Outage in Practice Fusion

EHR is online but some users may experience issues with Lab ordering

Resolved Minor
May 15, 2023 - Started 12 months ago - Lasted about 13 hours
Official incident page

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Outage Details

We are aware of an issue impacting Lab ordering. We are working to resolve the issue as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/16/2023 04:15AM

This incident has been resolved.

MONITORING 12 months ago - at 05/15/2023 07:05PM

A fix has been implemented and lab orders are now processing successfully. Please note, however, that there will be a delay in the delivery of lab orders for the remainder of the day due to the backup of order messages caused by the issue. We thank you for your patience and expect the backup to be resolved by end of day.

INVESTIGATING 12 months ago - at 05/15/2023 03:44PM

We are aware of an issue impacting Lab ordering. We are working to resolve the issue as soon as possible.

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