Outage in PrinterLogic
PrinterCloud slow loading for some instances
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
At 10:00 PM MT on March 9th, 2023 the PrinterCloud servers started experiencing high-load in the US region. The web application was unavailable or intermittently loading with slow response times.
A system update on our servers caused the high-load, and excessive connections to our databases.
Our current status is:
We identified the initial issue, and rolled back the system updates.
We will continue to monitor our environment and ensure we are stable.
We are working on identifying why the update caused the increased load on our servers.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We continue to experience intermittent login failures and slow response times. We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
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