Outage in Prompt.io

Smart links sent via broadcast issues

Resolved Minor
September 08, 2023 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Smart links sent via broadcast text are causing errors for some customers. We have identified the issue and are actively working on a solution.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/08/2023 09:16PM

The fix has been deployed.
All previously sent smart links via broadcast now redirect correctly.
Thank you for your patience while the team sorted out this important issue.

IDENTIFIED 8 months ago - at 09/08/2023 08:32PM

A fix has been found -- estimated time to normal operation of about 1 hour from now.

IDENTIFIED 8 months ago - at 09/08/2023 08:09PM

Smart links sent via broadcast text are causing errors for some customers. We have identified the issue and are actively working on a solution.

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