Outage in Prontoforms

Elevated Errors for Basic Analytics

Resolved Minor
August 02, 2022 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing an elevated level of errors with submission processing for Basic Analytics for answers from Repeatable Sections. Investigation is in progress and we will provide an update when we know more
Components affected
Prontoforms Submission Processing
Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 08/02/2022 07:51PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/02/2022 01:42PM

We are experiencing an elevated level of errors with submission processing for Basic Analytics for answers from Repeatable Sections. Investigation is in progress and we will provide an update when we know more

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