Major · about 18 hours ago · lasted about 1 hour
There is an ongoing issue that is preventing users from logging into the ProntoForms Support Portal (support.prontoforms.com). A fix is underway and the ETA for resolution is 3:30pm EDT.
Minor · 25 days ago · lasted about 3 hours
ProntoForms is currently experiencing an issue with an upstream provider which is affecting our ability to send email and we are investigating the issue.
Major · 2 months ago · lasted about 4 hours
Email Destinations are experiencing an elevated level of errors and we are investigating the issue.
Major · 3 months ago · lasted about 6 hours
We have identified issues in processing submission data originating from some mobile devices when submitting dispatched forms, and are actively working on a fix. Affected submission data will be processed once we resolve the issue.
Major · 3 months ago · lasted about 3 hours
We are currently experiencing a service disruption around submissions of Customer Feedback Forms. Our engineering team is working to identify the root cause and implement a solution.
Major · 4 months ago · lasted about 3 hours
We are currently experiencing a service disruption with our admin console. Our engineering team is working to identify the root cause and implement a solution.
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