Outage in Pypestream
We are investigating intermittent issues with chats escalating to Web Pype Manager
Resolved Minor
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Outage Details
We are investigating intermittent issues with chats escalating to Web Pype Manager
Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 01/16/2020 05:06PM
As of now all systems are operational please open a ticket if you experience issues.
MONITORING
over 5 years ago - at 01/16/2020 04:35PM
Systems should all be up and running again we are monitoring a few chats that where routed to the unhealthy node to make sure they restart on the new healthy nodes.
IDENTIFIED
over 5 years ago - at 01/16/2020 04:29PM
We identified one of our WPM containers was stuck in an unhealthy position. We are in the process restarting the unhealthy node and recover chats.
INVESTIGATING
over 5 years ago - at 01/16/2020 04:24PM
We are continuing to investigate this issue.
INVESTIGATING
over 5 years ago - at 01/16/2020 04:24PM
We are investigating intermittent issues with chats escalating to Web Pype Manager
Latest Pypestream outages
Agent Pro Incident - over 1 year ago
Degraded Performance - Under Investigation - over 1 year ago
US Prod Live Outage - about 2 years ago
Issue impacting external API calls and logging into the platform - about 3 years ago
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