Outage in Qualtrics

Platform issues in European region

Resolved Major
November 20, 2023 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue that is impacting multiple parts of the platform including Distributions, XM Directory, Survey Taking, and Website/App Feedback in the European region.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/20/2023 08:06PM

The issue has been resolved.

IDENTIFIED 6 months ago - at 11/20/2023 07:30PM

We have identified the root cause of the issue that is impacting multiple parts of the platform and are actively working towards resolution. Additionally, we have determined that Survey Editing as well as Distributions, XM Directory, Survey Taking, and Website/App Feedback are currently impacted in the European region.

INVESTIGATING 6 months ago - at 11/20/2023 06:55PM

We are currently investigating an issue that is impacting multiple parts of the platform including Distributions, XM Directory, Survey Taking, and Website/App Feedback in the European region.

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