Outage in Quay.io

Quay.io continuing to experience some minor issues following recent maintenance.

Resolved Minor
February 20, 2022 - Started about 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

In order to allow for monitoring of the newly upgraded quay.io, Quay Builder and Clair security scanner will remain disabled until Monday, February 21, 2022.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 03/08/2022 02:42PM

Bitbucket Build Triggers are now operational

MONITORING about 2 years ago - at 03/07/2022 06:23PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 03/04/2022 07:23PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 03/04/2022 07:22PM

Scan results on newly pushed images are now appearing within expected timeframes.

IDENTIFIED about 2 years ago - at 03/04/2022 04:44PM

The endpoint https://recovery.quay.io is now operational and can be used to set up Red Hat SSO or recover your quay.io password.

IDENTIFIED about 2 years ago - at 03/04/2022 12:43PM

There is a known issue with setting up Red Hat SSO accounts on https://recovery.quay.io. We are investigating currently and will resolve as soon as possible.

IDENTIFIED about 2 years ago - at 03/02/2022 10:07PM

Builds should be operating normally now. Scan result times for new images should be improved however we will continue to review feedback for another day as our backlog clears.

IDENTIFIED about 2 years ago - at 03/01/2022 10:15PM

Some customers may continue to experience timeouts on large container build tasks. In addition, we continue to work on reducing the overall time for security scan results to appear- thank you for your patience while we continue to work on fully restoring these services.

IDENTIFIED about 2 years ago - at 02/25/2022 09:58PM

We're continuing to work on improving security scanning response times for new image pushes.

IDENTIFIED about 2 years ago - at 02/24/2022 10:46PM

Security scan details for older images should now be available, we are continuing to work on improving our response time for scan results on newly pushed images as well as handling timeouts on longer running container builds.

IDENTIFIED about 2 years ago - at 02/23/2022 11:05PM

The excessive rate limiting issue has been addressed however you may still experience normal rate limiting going forward. Long running container builds may occasionally timeout and need to be resubmitted. Security scans may take longer than expected to process as we work through our backlog. Scan results on older images may not show vulnerability details, please re-push the image to see the details.

IDENTIFIED about 2 years ago - at 02/23/2022 03:26PM

Customers may experience rate limiting (429 responses) on registry requests (both pushes and pulls)- the Quay engineering team is aware of this issue and is currently investigating.

IDENTIFIED about 2 years ago - at 02/22/2022 09:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 02/22/2022 04:55PM

We have identified an issue with builds potentially not completing and are investigating. We are also investigating sporadic 429 responses on pushes.

IDENTIFIED about 2 years ago - at 02/21/2022 10:35PM

Quay Builders are now up and running. The Clair security scanner will remain down until tomorrow.

IDENTIFIED about 2 years ago - at 02/21/2022 07:48PM

Clair will be enabled shortly; Quay Builder will be enabled after that.

INVESTIGATING about 2 years ago - at 02/20/2022 04:22PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 02/20/2022 04:22PM

In order to allow for monitoring of the newly upgraded quay.io, Quay Builder and Clair security scanner will remain disabled until Monday, February 21, 2022.

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