Outage in Quay.io

Quay.io continuing to experience some minor issues following recent maintenance.

Resolved Minor
February 20, 2022 - 10 months ago - Lasted about 1 month
Official incident page
Latest Quay.io outages
Quay Builds Unavailable - about 2 months ago

Details

In order to allow for monitoring of the newly upgraded quay.io, Quay Builder and Clair security scanner will remain disabled until Monday, February 21, 2022.
Updates ( sorted recent to last )
MONITORING at 03/08/2022 09:42AM

Bitbucket Build Triggers are now operational

MONITORING at 03/07/2022 01:23PM

We are continuing to monitor for any further issues.

MONITORING at 03/04/2022 02:23PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED at 03/04/2022 02:22PM

Scan results on newly pushed images are now appearing within expected timeframes.

IDENTIFIED at 03/04/2022 11:44AM

The endpoint https://recovery.quay.io is now operational and can be used to set up Red Hat SSO or recover your quay.io password.

IDENTIFIED at 03/04/2022 07:43AM

There is a known issue with setting up Red Hat SSO accounts on https://recovery.quay.io. We are investigating currently and will resolve as soon as possible.

IDENTIFIED at 03/02/2022 05:07PM

Builds should be operating normally now. Scan result times for new images should be improved however we will continue to review feedback for another day as our backlog clears.

IDENTIFIED at 03/01/2022 05:15PM

Some customers may continue to experience timeouts on large container build tasks. In addition, we continue to work on reducing the overall time for security scan results to appear- thank you for your patience while we continue to work on fully restoring these services.

IDENTIFIED at 02/25/2022 04:58PM

We're continuing to work on improving security scanning response times for new image pushes.

IDENTIFIED at 02/24/2022 05:46PM

Security scan details for older images should now be available, we are continuing to work on improving our response time for scan results on newly pushed images as well as handling timeouts on longer running container builds.

IDENTIFIED at 02/23/2022 06:05PM

The excessive rate limiting issue has been addressed however you may still experience normal rate limiting going forward. Long running container builds may occasionally timeout and need to be resubmitted. Security scans may take longer than expected to process as we work through our backlog. Scan results on older images may not show vulnerability details, please re-push the image to see the details.

IDENTIFIED at 02/23/2022 10:26AM

Customers may experience rate limiting (429 responses) on registry requests (both pushes and pulls)- the Quay engineering team is aware of this issue and is currently investigating.

IDENTIFIED at 02/22/2022 04:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED at 02/22/2022 11:55AM

We have identified an issue with builds potentially not completing and are investigating. We are also investigating sporadic 429 responses on pushes.

IDENTIFIED at 02/21/2022 05:35PM

Quay Builders are now up and running. The Clair security scanner will remain down until tomorrow.

IDENTIFIED at 02/21/2022 02:48PM

Clair will be enabled shortly; Quay Builder will be enabled after that.

INVESTIGATING at 02/20/2022 11:22AM

We are continuing to investigate this issue.

INVESTIGATING at 02/20/2022 11:22AM

In order to allow for monitoring of the newly upgraded quay.io, Quay Builder and Clair security scanner will remain disabled until Monday, February 21, 2022.

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