Outage in Recorded Future

Recorded Future Website Disruption

Resolved Minor
August 02, 2022 - Started over 1 year ago
Official incident page

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Outage Details

Dear Client, We are currently experiencing a service disruption pertaining to the Recorded Future’s website, which may result in errors trying to access www.recordedfuture.com. We are currently working to resolve this problem as soon as possible. This issue does not affect your access to the product, API, or alert delivery. It also does not impact our data collection or any other core processes. Our support site, support.recordedfuture.com is not affected. We will follow up when the system performance returns to normal, but please contact our support team at support@recordedfuture.com if you have any questions or concerns. Regards, Recorded Future Platform Operations
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/02/2022 01:59PM

Dear Customer,

The company homepage is now working as expected.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Best regards,
Recorded Future Platform Operations

INVESTIGATING over 1 year ago - at 08/02/2022 10:43AM

Dear Client,

We are currently experiencing a service disruption pertaining to the Recorded Future’s website, which may result in errors trying to access www.recordedfuture.com. We are currently working to resolve this problem as soon as possible.

This issue does not affect your access to the product, API, or alert delivery. It also does not impact our data collection or any other core processes. Our support site, support.recordedfuture.com is not affected.

We will follow up when the system performance returns to normal, but please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Regards,
Recorded Future Platform Operations

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