Outage in Rewind

Legacy Backhub Customers Audit Log Missing History

Resolved Minor
March 15, 2024 - Started about 2 months ago - Lasted 4 days
Official incident page

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Outage Details

We are currently investigating an issue where some customers are missing audit log data in the Backhub product.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/19/2024 01:33PM

We have identified and remediated the problem with the audit log for the Backhub system. A postmortem will be published for this incident.

IDENTIFIED about 2 months ago - at 03/18/2024 02:33PM

We have identified the issue with the Backhub audit log and are considering mitigations

INVESTIGATING about 2 months ago - at 03/15/2024 08:16PM

We are currently investigating an issue where some customers are missing audit log data in the Backhub product.

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