Major · 1 day ago · lasted about 6 hours
We're experiencing delays in marking backups as complete for the Platforms - Confluence, Jira and Bitbucket in the European region. Our team has identified the problem and is working to resolve it.
Minor · 12 days ago · lasted about 3 hours
We're investigating rewind app vault search issues for some customers. Our team is on it!
Minor · 14 days ago · lasted about 10 hours
We're investigating an issue affecting a subset of our BigCommerce backup customers. Our team is on it!
Major · 20 days ago · lasted about 2 hours
We have identified an issue with account exports and are currently working on a fix.
Minor · about 2 months ago · lasted about 23 hours
We've identified an issue affecting backup performance in our European region for Jira, Confluence, Bitbucket, and Github.
Major · 4 months ago · lasted about 5 hours
We're investigating elevated error rates for Rewind webhooks for all platforms. Our team is on it! Backups and restores are functional, however near-real-time backups are currently delayed. Shopify Staging one-time copies are functional, however continuous copies are currently delayed.
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