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Outage in Rewind

Elevated error rates for Rewind backups for Klavyio

Resolved Minor
May 07, 2026 - Started about 17 hours ago - Lasted about 9 hours

Incident Report

Summary AI Generated

Rewind experienced elevated error rates for Klaviyo backups due to failures on the templates resource caused by an ongoing Klaviyo API incident. The service disruption lasted 9.3 hours and was classified as a minor incident. Backups were configured to retry automatically once Klaviyo's API recovered.

Klaviyo backups are failing on the templates resource due to an ongoing Klaviyo API incident (status.klaviyo.com). Backups will retry automatically once they recover.

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