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Auth0 has resolved their issue and authentication is back to normal.
We are still waiting for the AWS resolution to the us-west-2a connectivity issue.
The AWS outage is still in progress. We're continuing to monitor the progress.
A fix has been implemented for the ingestion issues and we are monitoring the results.
We are continuing to investigate this issue.
We identified one of the availability zones in us-west-2 has problems with outbound internet connections, so we have rerouted traffic through another availability zone, which have resolved the ingestion errors we previously had.
There are still Auth0 authentication issues, as they experiencing similar issues.
We will continue to monitor the status of the services.
We are continuing to investigate the issue and the impact it has for our customers.
AWS is having reliability issues in us-west-2, and we're investigating the impact on our services:
From the AWS status page:
We are investigating an issue which is affecting network traffic for some customers using AWS services in the US-WEST-2 Region.
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