Outage in Rubrik

Rubrik Security Cloud is experiencing degraded availability for US-2

Resolved Minor
September 16, 2023 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

One of the servers is seeing issues and we are observing degraded performance across Rubrik Security Cloud for US-2. Symptom(s): Users might experience login failures and RSC backup jobs might be impacted. Incident Start Time: 09/16/2023 11:59:00 PM UTC Workaround: None at this time. We are investigating the issue at this moment.
Components affected
Rubrik Sensitive Data Monitoring and Remediation Rubrik Ransomware Monitoring and Investigation Rubrik Cloud Data Protection Rubrik Security Cloud - Data Protection Rubrik Microsoft 365 Protection Rubrik Polaris GPS
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/16/2023 03:18PM

This incident has been resolved.

MONITORING 8 months ago - at 09/16/2023 01:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 09/16/2023 12:25PM

One of the servers is seeing issues and we are observing degraded performance across Rubrik Security Cloud for US-2.

Symptom(s): Users might experience login failures and RSC backup jobs might be impacted.

Incident Start Time: 09/16/2023 11:59:00 PM UTC

Workaround: None at this time.

We are investigating the issue at this moment.

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