Outage in Rubrik

Microsoft 365 OneDrive protection degraded availability - US-1 region

Resolved Minor
November 18, 2023 - Started 6 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing degraded performance for Microsoft 365 OneDrive jobs on Rubrik Security Cloud in the US-1 region. Symptom(s): OneDrive compliance will be impacted Incident Start Time: 11/16/2023 Workaround: None at this time. The engineering team has identified the issue. A fix has been implemented and we are monitoring the results.
Components affected
Rubrik Microsoft 365 Protection
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/18/2023 06:49AM

The incident has been resolved.
Microsoft 365 OneDrive backups are progressing as per configured SLAs
It may take 24 to 48 hours for the compliance to reach normal levels

MONITORING 6 months ago - at 11/18/2023 02:00AM

We are experiencing degraded performance for Microsoft 365 OneDrive jobs on Rubrik Security Cloud in the US-1 region.

Symptom(s): OneDrive compliance will be impacted

Incident Start Time: 11/16/2023

Workaround: None at this time.

The engineering team has identified the issue. A fix has been implemented and we are monitoring the results.

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