Outage in Rybbon

AWS Service Degradation

Resolved Major
June 13, 2023 - Started 11 months ago - Lasted 38 minutes
Official incident page

Need to monitor Rybbon outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Rybbon, and never miss an outage again.
Start Free Trial

Outage Details

AWS has reported an increase in error rates and latencies in accessing several AWS services in the US-EAST-1 region where BHN Rewards application is hosted. This has impacted our ability to service API requests and integrations. You may see increased errors while accessing our API or while using our integrations. AWS has identified the root cause as an issue with AWS Lambda service and is working towards a resolution. We will provide an update as soon as we hear from AWS on a resolution
Components affected
Rybbon Production API Rybbon Application
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/13/2023 09:08PM

This incident has been resolved.

INVESTIGATING 11 months ago - at 06/13/2023 08:36PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/13/2023 08:34PM

AWS has reported an increase in error rates and latencies in accessing several AWS services in the US-EAST-1 region where BHN Rewards application is hosted. This has impacted our ability to service API requests and integrations. You may see increased errors while accessing our API or while using our integrations. AWS has identified the root cause as an issue with AWS Lambda service and is working towards a resolution. We will provide an update as soon as we hear from AWS on a resolution

Latest Rybbon outages

Scheduled release upgrade version 12.7 - 8 months ago
Application outage - over 1 year ago
API Partial outage - over 2 years ago
Email delivery issue - over 2 years ago
Email service provider delivery issue - over 2 years ago

Know when your vendors go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE