Outage in SafetyCulture

1016 DNS Error on Web

Resolved Minor
May 27, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an intermittent issue where upon using iAuditor on Web, will run into a 1016 DNS error. Refreshing the page may temporarily resolve the issue. We apologise for the inconvenience.
Components affected
SafetyCulture iAuditor Web Platform SafetyCulture iAuditor Web Platform SafetyCulture iAuditor Web Platform
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 05/27/2022 03:53AM

The issue has been identified and we are currently working on a long term solution. Some customers may find refreshing the web browser will resolve the problem.

INVESTIGATING almost 2 years ago - at 05/27/2022 02:12AM

We are currently investigating an intermittent issue where upon using iAuditor with a browser, a customer may experience a 1016 DNS error.

Refreshing the page may temporarily resolve the issue.

We apologise for the inconvenience.

INVESTIGATING almost 2 years ago - at 05/27/2022 02:11AM

We are currently investigating an intermittent issue where upon using iAuditor on Web, will run into a 1016 DNS error.

Refreshing the page may temporarily resolve the issue.

We apologise for the inconvenience.

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