Is SafetyCulture down?
SafetyCulture current official status is Up and running
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SafetyCulture Latest Stats, Incidents, and Reports
- 3
- Incidents in the last 7 days
- 6
- Incidents in the last 30 days
- Reports in the last 12 hours
Resolved Maintenance Scheduled Datastore Maintenance
On the 30th of Jan, 2020, there will be a scheduled downtime to the SafetyCulture iAuditor platform from 03:00 am to 03:30 am UTC. This is to apply an important operating system update to our databases. During the outage window, inspections undertaken on the web and on mobile devices may not immediately sync with the SafetyCulture iAuditor cloud systems. Inspections started on mobile devices will still be saved along with any media items on the mobile device when the cloud systems are down for maintenance. When the maintenance work is completed, these inspections and media will be able to sync to the iAuditor cloud services and become available on the web application (for sharing, exporting, reporting, API access, etc). During the outage window, the reporting feature will be partially unavailable. During the outage window, the response sets feature will be partially unavailable. During the outage window, the actions feature will be temporarily unavailable. During the outage window, the analytics feature will have delayed data until inspections stored on a device are synced. During the outage window, public API users may receive HTTP 500 responses when interacting with product features via the AP Downtime in other timezones UTC: Sun, 30 Jan 2022 03:00am - 03:30am AEDT: Sun, 30 Jan 2022 02:00pm - 02:30pm PST: Sat, 29 Jan 2022 07:00pm - 07:30pm EST: Sat, 29 Jan 2022 10:00pm - 10:30pm
Resolved Major Definium Sensors Offline
We are currently investigating an issue where all Definium sensors are offline in the US region.
Resolved Minor Web/Mobile - Unable to download/open PDF files from reports
We have reported issues related to opening and downloading the PDF files on the inspections. No data has been lost and the system should be caught up shortly.
Resolved Maintenance Intermittent issues with email, sms, and push notifications
We have identified an intermittent issue with email, SMS, and push notifications. Links provided in email and SMS notifications may fail to open. If this occurs please retry and it will work. We are currently working with our vendor to resolve this issue.
Resolved Minor iAuditor sensors offline
We are currently investigating reports of some iAuditor sensors being offline.
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FAQ
- Is SafetyCulture down?
- SafetyCulture seems to be up and running. We're updating the status regularly.
- I'm having issues with SafetyCulture, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when SafetyCulture is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when SafetyCulture has issues.
- Why IsDown?
- We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- You are missing one of the services I use. Can you add it?
- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.
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