We continuously monitor the official SafetyCulture status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SafetyCulture outages.
Minor Resolved · 13 days ago · lasted about 3 hours
Delayed webhook activity for inspections in the US region
We are currently aware of an issue where our inspection webhooks in the US region are experiencing delays. We have identified the root cause and have taken action to resolve this which may take some time. We apologise for any inconvenience caused.
Minor Resolved · 16 days ago · lasted about 19 hours
We are investigating problems with Federated Logout of Single Sign-On.
We are currently investigating this issue.
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Minor Resolved · 17 days ago · lasted about 2 hours
We're aware of an issue that may impact the ability to create and modify Actions on the web app and mobile app. Our engineering teams are working on a resolution.
Minor Resolved · about 1 month ago · lasted 5 days
We are aware of an issue where recently created templates and recently conducted inspections are not appearing in SafetyCulture accounts. We have identified the root cause and are working towards a fix. We apologize for any inconvenience caused.
Major Resolved · about 1 month ago · lasted 1 day
Scheduling pages not functioning
We have identified an issue with Scheduling pages (such as ‘My Schedules’ and ‘Manage Schedules’) not loading within the Web app. Our team is currently investigating the issue, and we apologise for any inconvenience.
Major Resolved · about 1 month ago · lasted 3 days
Android - Offline inspection media not syncing
We have identified an issue within our Android app v23.04 and v23.06. If you are conducting inspections offline, any media you upload or attach may not sync to your account. If you are affected by this issue, avoid force quitting or re-starting the app, as you may lose media attached while offline. If you are in immediate need of your inspection reports with images, try and generate the inspection while offline (such as aeroplane mode) and your images will appear. We also recommend that once you are back online you that you try these following steps: - Toggle aeroplane mode on and off - Toggle between Wifi and mobile data These options may trigger the unsynced media to upload to your account. We apologise for any inconvenience caused and thank you for your patience. We currently have teams working on a resolution. Please reach out to the Customer Support team if you require any further assistance.
Minor Resolved · about 2 months ago · lasted about 1 hour
Images in PDF/Word reports showing as placeholders
We're aware of an issue that may impact the ability of SafetyCulture customers to successfully export images to PDF and word reports and are currently investigating. Some images may appear as placeholders. We apologize for any inconvenience caused.
User-reported problems for SafetyCulture in the last 12 hours. It's a collection of user reports from different sources.
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