Outage in Sage

Banking Services - Operational

Resolved Minor
June 02, 2023 - Started 11 months ago - Lasted 4 days
Official incident page

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Outage Details

We identified an issue preventing HSBC UK customers from receiving their transactions. As a result, a proportion of customers using HSBC UK will experience delays getting their transactions from the 1st of June. We are still working with our third party, HSBC UK, to resolve this issue.
Components affected
Sage Banking Service
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/06/2023 04:13PM

This issue is now resolved. All services continue to perform as expected.

IDENTIFIED 11 months ago - at 06/02/2023 04:16PM

We identified an issue preventing HSBC UK customers from receiving their transactions. As a result, a proportion of customers using HSBC UK will experience delays getting their transactions from the 1st of June.

We are still working with our third party, HSBC UK, to resolve this issue.

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